Shipping and Return Policy

SHIPPING POLICY

Most orders ship within 1-3 business days of when you place your order. A small percentage of items may require a longer ship-out and we will notify you if items in your order will require this.

On rare occasions we may face an unforeseen delay in shipping your order. We will notify you by email if we determine your order will not ship by the time-frame stated.

Standard Shipping: Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.

We ONLY ship to the US.

APO/FPO Shipping: We can ship most items to APO/FPO destinations. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations.

RETURNS

At Custom Cutz we make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.

Should there be a problem with one of our products, contact us and we will do everything possible to rectify the problem. This may require you to email us pictures of the defective item.

Due to the nature of our products, no products will be returned.  This does NOT mean your product won’t be replaced.  If it’s deemed your product is unsatisfactory in ANY way, we will send you a duplicate at no cost.

Please allow 1-2 weeks for processing.